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- Identification/assessment of client needs: where computer systems can (and cannot) improve your business processes
- Systems analysis: selecting what is the right solution for your business
- Business knowledge: expert understanding of your business industry and its requirements
- Hardware recommendations, procurement and installation: what, where and when to purchase your computer systems and peripherals
- Data modeling and database design:creating an efficient database design
- Data security and data integrity: designing a rigourous security infrastructure for databases ensuring only authorised user access
- Metadata management and repository usage:collecting, storing, managing and querying database data
- Capacity planning: predicting growth based on application and data usage patterns; implementing the database changes to accomodate that growth.
- Code walkthroughs: reviewing database programs (
MS Access; MS SQL Server; MySQL; Sybase ); recommending optimisation changes.
- Backup and recovery: implementing an appropriate database backup and recovery strategy
- Ecommerce integration: creating and connecting your business database to your website
- Email tracking: optimising your contact lists and email campaigns
- System documentation: creating online, digital and printed user guides, manuals, tutorials, and programmer system references
- Technical writing: expert articles on technological subjects
- Training: all aspects of computer usage, as well as popular software programs
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